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A guide created by OEA members and staff in the Educator Empowerment Academy.

"When done well, a human-centered approach drives the creation of products and
services that resonate more deeply with an audience and, thus, have greater
impact. To be human-centered requires teams to diversify and be inclusive. And it
means developing empathy for the users in your system. In other words, we need
to deeply understand the diverse experiences, motivations, and values of students,
families, and educators themselves. Using an authentic human-centered approach is one way to operationalize our commitment to equity. When we uncover the stories, experiences, and motivations of students and families who have been historically underserved, we design with them at the center."